Wednesday, December 5, 2007
Facilitator's Question:
What are the key performance indicators (KPIs) for each of the warehouse operational areas that shown in your Blog?
Reply:
Receiving
1) On-time delivery (for In-Bound) = On-time delivery orders / Total no. of orders
2) Average waiting time (Dock to Stock hours) = Total dock-to-stock hours / Total receipts
3) Dollar value per unit received = Total received inventory value / Total units received
4) Number of rejected goods = Number of goods which do not meet specifications / Total number of goods received
5) Receiving volume per month
Shipping
1) On-time delivery (for Out-Bound) = On-time delivery orders / Total no. of orders
2) Average waiting time (Dock to Trucks) = Total dock-to-truck hours / Total shipped
3) Order accuracy = Orders error free / Total orders shipped
4) Orders fill rate = Orders filled complete / Total orders shipped
5) Dispatch volume per month
Receiving and Shipping Docks
1) Machine downtime per day (%) = Machine downtime / Total no. of operational hours per day
2) Damaged inventories per month = Total damaged inventory value / Total inventory value at cost
3) Docks utilization rate = Utilized docks space / Overall docks capacity
4) Staff utilization rate per hour = Amount of time staff is busy at work / 60minutes
5) Equipment utilization rate per hour = Amount of time equipment is used / 60minutes
6) Rate = Volume / Hours worked
7) Productivity = Rate*Utilization
8) Loading/Unloading bays utilization rate per hour = Number of loading/unloading bays utilized per hour / Total number of loading/unloading bays
9) Turnaround Time
10) Number of Lots handled per day
What are the key performance indicators (KPIs) for each of the warehouse operational areas that shown in your Blog?
Reply:
Receiving
1) On-time delivery (for In-Bound) = On-time delivery orders / Total no. of orders
2) Average waiting time (Dock to Stock hours) = Total dock-to-stock hours / Total receipts
3) Dollar value per unit received = Total received inventory value / Total units received
4) Number of rejected goods = Number of goods which do not meet specifications / Total number of goods received
5) Receiving volume per month
Shipping
1) On-time delivery (for Out-Bound) = On-time delivery orders / Total no. of orders
2) Average waiting time (Dock to Trucks) = Total dock-to-truck hours / Total shipped
3) Order accuracy = Orders error free / Total orders shipped
4) Orders fill rate = Orders filled complete / Total orders shipped
5) Dispatch volume per month
Receiving and Shipping Docks
1) Machine downtime per day (%) = Machine downtime / Total no. of operational hours per day
2) Damaged inventories per month = Total damaged inventory value / Total inventory value at cost
3) Docks utilization rate = Utilized docks space / Overall docks capacity
4) Staff utilization rate per hour = Amount of time staff is busy at work / 60minutes
5) Equipment utilization rate per hour = Amount of time equipment is used / 60minutes
6) Rate = Volume / Hours worked
7) Productivity = Rate*Utilization
8) Loading/Unloading bays utilization rate per hour = Number of loading/unloading bays utilized per hour / Total number of loading/unloading bays
9) Turnaround Time
10) Number of Lots handled per day
:)
6:30 AM